FAQs

Where can I find you?

We are based in Decoy Industrial Estate, Newton Abbot, Devon.  From the end of the M5 take the A380 towards Torbay. At the Penn Inn Roundabout, take the third exit towards Newton Abbot, then turn left just before the very first set of traffic lights, on to Keyberry Road. Follow the road, straight across the first mini roundabout and under the railway bridge.  At the next mini roundabout, again go straight across onto Kingskerswell road, follow the road past the terraced houses, up and over a slight hill (you may catch a glimpse of us on the right hand side!).  Turn next right in to Meadway and turn right again onto Silverhills Road.  You will find us at the end of this road.

What are your opening hours?

Our opening hours are as follows:

  • Monday to Friday – 9.00am – 5.00pm
  • Saturday – 8.30am – 12noon

What is the recommended thickness for stone?

For Granite worktops, fireplaces and vanity tops we recommend 30mm thickness.

For Quartz worktops, 30mm thick or 20mm thick is suitable.

Other materials are available in various thicknesses to suit particular requirements, and we would be pleased to discuss these with you.

How long do I have to wait for my worktops/fireplace to be manufactured?

Our manufacturing periods are generally 5 to 7 working days from our templating date(or from receipt of your templates/information)

Do you have a template/installation service?

We are able to provide a full template/installation service for all items. However, we do not provide or install gas or electric fires, their accessories, or kitchen cupboards and vanity unit cupboards.

You will also need to arrange the supply and connection of any plumbing, gas or electrical accessories.

What do I need to prepare before my kitchen is ready for the installation of granite worktops?

You must ensure that your kitchen units are correctly and firmly fixed in place in accordance with the manufacturers instructions, with all sink units, taps, hob units etc. on site. Any temporary or existing work surfaces must be removed and the units checked for level. Any existing tile splashbacks may need to be removed prior to installation of the new worktop.

If your sink is an undermount type you may need to provide a suitable plywood sub-top to the cupboard, in to which the sink will fit. We can discuss this with you.

Do you seal/treat the surfaces?

All of our natural products are sealed with Lithofin MN Stainstop.

All of our Quartz products are supplied from the factory stain resistant.

Do you provide samples?

Samples can be provided on request. However, most granites are best viewed as slab in our yard, to give a full and true effect.

What if the material I require is not in your sample range?

The materials we currently hold in stock represent the more popular types utilised in the domestic market out of the many hundreds of different materials that are available from around the world. However, we can supply most granites or quartz types to order.

What edge profiles can I specify for my worktops?

Generally we recommend Pencil Round Polished Edges. Chamfered Edges can be formed if specifically required. Full Bullnosed or Half Bullnosed can be provided, as also Moulded.

What are your contact numbers?

  • Our telephone number is +44 (0) 1626 332033
  • Our Fax number is +44 (0) 1626 331471
  • Our email address is: